KB: WordPress – “403 Forbidden” Message When Accessing Admin Area

Users may receive the following error message when attempting to access their WordPress Admin Area.

403 Forbidden
You don’t have permission to access /wp-login.php on this server

This occurs in two situations:

1) You’re accessing your admin area from a static IP address, but your static address hasn’t been added to our security system.
2) You’re accessing your admin area from a dynamic IP address, but your account hasn’t been enabled to allow this.

In either case, please contact us to remove this restriction, and quote your IP address which you can find by visiting http://www.pctrends.com/ip

Note in the latter case, this increases the possibility of your admin area being misused by hackers – to reduce the risk of this, ensure you use a strong password!

We’d strongly recommend accessing your admin area from a static IP address. Contact your Internet Service Provider to arrange one of these – note there may be a small charge for this service.


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