From April 2017, customers who make use of our Outbound SMTP Service for “normal” Internet email, but who don’t pay for our email hosting, will be charged £6.50/m ex. VAT. In the majority of cases, this applies to customers of BT Internet, who insist on domains being registered with themselves, or added to a “safe-list”, before they’ll allow their servers to send out with your email address in the “From:” line. This charge is to contribute to the ongoing costs of running this service. If you are unhappy with this charge, please ensure your ISP allows outgoing emails with your email address in the “From:” line and we can update your Smart-Host settings.
Billing Change: Outbound SMTP Services
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