Various methods of contact are listed below:
PC Trends Ltd
318 The Innovation Centre (Hub 2)
Venture Court, Queens Meadow Business Park
Hartlepool, TS25 5TG
Phone: (0191) 303 8237
– Business hours are: Mon-Fri 09:30-17:00, excl. Bank Holidays.
These hours may change occassionally; any amendments will be shown on this page.
Urgent Out-Of-Hours (OOH) Support:
– OOH times are currently: Mon-Fri 06:00-21:30, Sat 06:00-16:00, excl. Bank Holidays.
The above are our usually offered times for OOH Support. Your agreed hours may vary.
You can nominate up to 100 phone numbers to call OOH Support. Your nominated numbers can call
our usual phone number and will be connected accordingly. To amend your nominated numbers list,
please contact us or request access to our self-service site.
Accounts > 60 days won’t be able to use this service. Please pay on time, or call in office hours!
NOTE – OOH SUPPORT IS FOR URGENT ISSUES ONLY!
IF WORKAROUNDS EXIST, PLEASE USE THOSE UNTIL BUSINESS HOURS.
REPETITIVE MISUSE WILL RESULT IN A NOMINAL CHARGE OR SERVICE WITHDRAWAL.
Fax: (0191) 303 7802
PC Trends Ltd is Registered in England & Wales.
Reg No. 6587592
VAT No. 932 6472 18
ICO Data Protection Registration: ZA101818